Contact Us – Prefer Logistics

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Call Us

Speak directly with our logistics experts

+91 98149 24274

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Landline

Chandigarh office direct line

0172-4655133

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Visit Us

SCO 815–816, First Floor, Sector 22A, Chandigarh – 160017

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Office Information

Visit us or reach out — we respond within 2 hours during business hours.

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Registered Head Office (Chandigarh) SCO 815–816, First Floor,
Sector 22A, Chandigarh – 160017, India
📱 +91 98149 24274 · ☎️ 0172-4655133

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Branch Office (New Delhi) L 145, B-5, Mahipalpur Extn,
Near Aatman Hospital, New Delhi – 110037
📱 Mobile: +91 92202 85760

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Customer Support (WhatsApp) +91 89685 89916

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Website www.preferlogistics.com

Business Hours

Mon – Fri09:00 – 18:30

Saturday09:00 – 14:00

SundayClosed

Send Us a Message

Fill out the form below and our team will get back to you within 2 business hours.

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Service Required *

Origin City / Country

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Message / Details

✅ Thank you! Your message has been sent. We'll respond within 2 business hours.

FAQs

Frequently Asked Questions

Quick answers to common shipping and logistics questions.

How do I book a pickup from my home or office?

Simply call us at +91 98149 24274 or fill out the contact form above. Our team will schedule a convenient doorstep pickup from anywhere in Punjab, Haryana, or Himachal Pradesh.

How long does international express delivery take?

Express air deliveries typically take 2–7 business days depending on the destination country. USA, UK, and Canada usually arrive within 3–5 days. Remote destinations may take slightly longer.

What documents are needed for international shipments?

Standard requirements include a commercial invoice, packing list, and identity proof. Our team handles all documentation and advises on country-specific requirements like certificates of origin or special permits.

Can I ship restricted or hazardous items?

Certain items are restricted by destination country regulations and carrier guidelines. Please contact us before shipping electronics, batteries, liquids, medicines, or food products. We'll guide you through compliance requirements.

How is the shipping cost calculated?

Shipping costs are based on either the actual weight or volumetric weight (whichever is higher), the destination country, and the chosen service (express air, economy air, or ocean freight). Contact us for a free, no-obligation quote.

Do you offer door-to-door delivery internationally?

Yes! Through our carrier partners (DHL, FedEx, UPS, Aramex), we offer complete door-to-door delivery from your location in India directly to the recipient's address anywhere in the world.

Is my shipment insured?

Yes, we offer shipment insurance based on the declared value of the goods. We strongly recommend insurance for high-value items like electronics, jewellery, and documents.

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